Whilst business practices are always changing to meet market demands, new legislation and customer needs, the Coronavirus Pandemic has highlighted the urgent need to reskill staff and work differently.

To meet the challenge, many companies have designed a talent strategy that develops employees’ critical digital and cognitive capabilities, their social and emotional skills, and their adaptability and resilience. 

Remote working, gaining traction before the crisis, has become firmly established as a channel for communication.

Managers are working out how to lead their teams virtually as they build social capital and maintain cohesion without the benefit of informal coffee, lunch, or chance chats in the corridor or by the printer.

As leaders draft new business models for the post- pandemic era, reskilling and upskilling the workforce is top priority.